Your privacy is important to us

This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before you submit any personal information to this website.

If you are under the age of eighteen and have accessed this website without informing your parents, you should not register your details.

This website respects and takes care of the personal data of its users. As a user you should know that your rights are guaranteed.

We have strived to create a safe and trustworthy space and that is why we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide you with the services you require.
  • We never share personal information about our users with anyone, except to comply with the law or with your express permission.
  • We will never use your personal information for any purpose other than that expressed in this privacy policy.

Please note that this Privacy Policy may change due to legislative or self-regulatory requirements, so users are advised to check back periodically. It will be applicable in the event that users decide to fill in any form of any of its contact forms where personal data is collected.
Foodluxe Spain S.L. has adapted this website to the requirements of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of 21 December, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

Owner: FOODLUXE SPAIN S.L.
Company name: LA CAVE GILLET
Registered address: CALLE BANCALETS 23, 46530 – PUÇOL, VALENCIA

TAX IDENTIFICATION NUMBER: B98774490
E-mail: info@lacavegillet.com
Registration details: REGISTRO MERCANTIL de VALENCIA, Volume 10027, Folio 51, Page V-1657514.

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the forms on the website will be treated as ‘Website users and subscribers’ data.

For the processing of our users’ data, we implement all the technical and organisational security measures established in current legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you about in advance with absolute transparency.
  • Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
  • Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access to or misuse of our users’ data by third parties.

How did we obtain your data?

The personal data that we process at LA CAVE GILLET comes from:

  • Contact forms.
  • Subscription forms.
  • Purchase forms.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether LA CAVE GILLET is processing personal data.

Interested parties have the right to:

  • Request access to personal data relating to the data subject.
  • Request its rectification or deletion.
  • Request the limitation of their processing.
  • Oppose the processing.
  • Request data portability.

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. LA CAVE GILLET will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and to transfer it to another data controller when:

  • The processing is based on consent.
  • The data have been provided by the data subject.
  • The processing is carried out by automated means.

In exercising your right to data portability, you have the right to have personal data transferred directly from controller to controller where technically feasible.

Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to subscribe or make a purchase, they are providing personal information for which LA CAVE GILLET is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by https://lacavegillet.com only as described in the Legal Notice and this Privacy Policy.

At LA CAVE GILLET there are different systems for capturing personal information and we process the information provided to us by interested parties for the following purposes for each capture system (forms):

Contact form: We request the following personal data: Name, Surname, E-mail and Telephone in order to respond to the requirements of the users of https://lacavegillet.com. For example, we may use this data to respond to your request and answer any queries, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions concerning the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of contract. I inform you that the data you provide will be located on the servers of:
Kinsta – Google Cloud Platform Data Center (provider of LA CAVE GILLET) within the EU. You can check how they process the data here https://kinsta.com/legal/data-processing-addendum/

Content subscription form: In this case, we request the following personal data: Name and Email, to manage the subscription list, send newsletters, promotions and special offers. There are several forms on the website to activate the subscription. The electronic bulletins or newsletters are managed by Mailchimp. We inform you that the data you provide will be located on the servers of:
Mailchimp (supplier of LA CAVE GILLET) outside the EU in the USA. Mailchimp is a party to the EUUS Privacy Shield agreement, information about which is available in its data processing annex https://mailchimp.com/legal/data-processing-addendum/, approved by the European Data Protection Committee. You can also consult their privacy policy here https://mailchimp.com/legal/privacy/

Purchase form: To manage your order through LA CAVE GILLET the user is required to enter their data for shipping: Name, surname, e-mail, address and telephone number. Once registered, the user will be able to finalise their purchase through our online shop https://lacavegillet.com. We inform you that the data you provide will be located on the servers of:
Kinsta and Google Cloud Platform Data Center (provider of LA CAVE GILLET) within the EU.

Payments/Bank Card Subscriptions (PSD2 and GDPR): In compliance with EMVCo, MasterCard, VISA and the European Directive PSDII, during the electronic payment transaction, information regarding the connection used in the session will be communicated to the issuing bank of the card in order to validate the payment transaction made by the user.
In cases where the user subscribes to our services, he/she will give his/her consent for future payments to be initiated by the merchant (MIT Operations).

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
  • To manage social networks. LA CAVE GILLET may have a presence on social networks. The processing of the data of the people who become followers on the social networks of the official pages of https://lacavegillet.com, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network in each case and previously accepted by the user of https://lacavegillet.com. We will treat your data for the purposes of correctly managing your presence on the social network, informing you of activities, products or services of LA CAVE GILLET. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, FOODLUXE SPAIN S.L. with business address at C/ NARCIS MONTURIOL I ESTARRIOL, NUM. 4 PUERTA 122 46980 PARQUE TECNOLÓGICO PATERNA (VALENCIA) shall be responsible for the processing of data corresponding to Website Users and subscribers.

FOODLUXE SPAIN S.L. does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations may be carried out with other professionals. In such cases, the consent of the users will be required, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out with the strictest security standards.

Remarketing

Remarketing allows us to reach people who have previously visited https://lacavegillet.com and associate a particular audience with a particular message. Remarketing is a method of getting users who have visited our site to return to our site.

As a user of https://lacavegillet.com, we inform you that we collect information for this remarketing function on https://lacavegillet.com.

The information we collect through this function is collected by cookies from Facebook, Twitter and Google Ads. You can find out what data these cookies collect in the privacy policies of each service.

If you do not want your information to be collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third party vendor through the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which they are installed.

Facebook Ads

At LA CAVE GILLET we use Facebook Ads, Facebook’s advertising platform, which allows us to create campaigns and advertisements. When generating an ad, you can segment the audience by:

  • Location
  • Demographics (age, gender, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy online and through other channels
  • Etc.

The data obtained through Facebook Ads are subject to this privacy policy from the moment the user browses https://lacavegillet.com. Under no circumstances will information from Facebook be used for any other purpose.

Twitter Ads

At LA CAVE GILLET we use Twitter Ads, Twitter’s advertising platform, which allows us to create campaigns and ads. When generating an advert you can segment the audience by:

  • Location
  • Demographics (age, gender, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy online and through other channels.
  • etc.

The data obtained through Twitter Ads are subject to this Privacy Policy from the moment the user browses https://lacavegillet.com. Under no circumstances will the information from Twitter be used for any other purpose.

Google Ads

Ads is a Google platform for advertisers who want to advertise on Google. At LA CAVE GILLET we use Google AdWords, Google’s advertising platform, which allows us to create campaigns and advertisements to be displayed in Google search results. When generating an advert, you can segment your audience by:

  • Location
  • Demographics (age, gender, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the internet and other channels
  • etc.

The data obtained through Google AdWords are subject to this Privacy Policy from the moment the user browses https://lacavegillet.com. Under no circumstances will the information from Google be used for any other purpose.

Google AdSense

AdSense is a Google platform for advertisers who want to advertise on this Google service. At LA CAVE GILLET we use Google AdSense, Google’s advertising platform, which allows us to create campaigns and advertisements to be displayed on other websites. When generating an ad, you can segment the audience by:

  • Location
  • Demographics (age, gender, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy online and through other channels
  • etc.

The data obtained through Google AdSense are subject to this Privacy Policy from the moment the user accesses https://lacavegillet.com. Under no circumstances will the information from Google be used for any other purpose.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.
To contact, subscribe or place an order on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Category of data

The categories of data processed are identification data. Specially protected categories of data are not processed.

How long will we keep your data?

The personal data provided will be kept:

  • As long as the business relationship is maintained.
  • Until their deletion is requested by the interested party.

To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, https://lacavegillet.com shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc, a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help https://lacavegillet.com analyze how users use the website. The information generated by the cookie about your use of https://lacavegillet.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Hosting: Kinsta – Google Cloud Platform Data Center (hosting provider of LA CAVE GILLET) within the EU. You can check how they process the data here https://kinsta.com/legal/data-processing-addendum/

Web platform: Automattic Inc. domiciled in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. processes the data with the purpose of providing its web platform services to LA CAVE GILLET.

Email marketing: The Rocket Science Group LLC d/b/a , based in the USA. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d/b/a ). The Rocket Science Group LLC d/b/a processes the data in order to provide email marketing services to LA CAVE GILLET.

Browsing

When browsing https://lacavegillet.com non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google Analytics
  • Facebook Inside
  • Twitter Analytics
  • Semrush
  • Bing
  • Facebook Pixel

We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Data secrecy and security

FOODLUXE SPAIN S.L. is committed to the use and treatment of the personal data of the users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

FOODLUXE SPAIN S.L. cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, FOODLUXE SPAIN S.L. will ensure that any person who is authorized by FOODLUXE SPAIN S.L. to process the client’s data (including its personnel, collaborators and service providers), will be under the appropriate obligation of confidentiality (whether it is a contractual or legal duty).

When any Security Incident occurs, upon becoming aware of it, FOODLUXE SPAIN S.L. shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to https://lacavegillet.com exonerating FOODLUXE SPAIN S.L. of any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by FOODLUXE SPAIN S.L. in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying FOODLUXE SPAIN S.L. in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes in the privacy policy

FOODLUXE SPAIN S.L. reserves the right to modify the present policy in order to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, FOODLUXE SPAIN S.L. shall announce on this page the changes introduced reasonably in advance of their implementation.

Commercial mailings

In accordance with the LSSICE, https://lacavegillet.com does not carry out SPAM practices, so it does not send commercial e-mails by electronic means that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility of giving express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce, FOODLUXE SPAIN S.L. undertakes not to send commercial communications without duly identifying them.